Nextgen provides customer service contracts in a Standard Form Of Agreement (SFoA), consistent with the Telecommunications Act 1997.
We also provided a 4-page summary of the SFoA that sets out the rights and obligations of both parties.
The Australian Communications and Media Authority (ACMA) has reviewed and registered our SFoA and summary as compliant with the Telecommunications (Standard Form of Agreement Information) Determination 2003 and confirmed that the summary is an adequate summary of our terms and conditions.
Nextgen Networks Pty Ltd, a member of the Leighton Group of Companies, has lodged with ACMA a Standard Form of Agreement (SFOA) for the supply of services to its customers. A copy of the SFOA is available on this website below.
Documents available for download are:
Summary of SFoA – 4-page summary of our terms and conditions
Standard Form Of Agreement (SFoA) – our terms and conditions
SFoA for Co-Location Services – additional terms applicable for
Also available, and in accordance with the Telecommunications Act, are:
Summary of SFoA (Large Print Version)
– for visually impaired people
Acceptable Usage Policy